Please be aware that the clubhouse internet was set up for residents to check their email and get on the internet from inside the clubhouse. It was not set up with Zoom or Skype meetings in mind. And it was not intended to provide service to those trying to access it from outside the clubhouse. Residents trying to access the internet from the parking lot or other areas outside the clubhouse may not connect at all or, if they do, may not have a dependable connection.
One resident reported recently that Frontier only allows internet connection for an hour and then cuts it off. Perhaps the resident was trying to access the internet from outside, called Frontier, and was given wrong information. Regardless, this is not correct. Our service allows for unlimited usage. That said, connection interruptions will occur at times due to Frontier – even from inside the building. Other businesses and private customers serviced by Frontier also experience these interruptions. They cannot be helped. The commercially-rated DSL service implemented last fall has been quite reliable so far – unlike what we had in the past when the modem and router had to be recycled frequently to jump start the connection. The wireless access point in the building meets the requirements for delivering dependable service to those inside.
For those residents that have depended on accessing their email and internet from inside the clubhouse, we appreciate your patience until the building is reopened.