Village resident’s packages are frequently left at the sales office. This happens because the recipient put the clubhouse address on the package. FedEx and UPS do not deliver to the Clubhouse. In addition, both FedEx and UPS frequently hand packages off to the United States Postal Service.
In order to avoid delays in receiving packages from FedEx and UPS, please use your physical address for those deliveries. In the event that UPS or FedEx passes your package to the United States Postal Service for delivery, it will be left in one of the package boxes that are located with the mail boxes outside the clubhouse. If the package is to large for the package box, you might be required to go to the post office to pick it up.
The sales office is not manned 24/7 so your package could easily disappear. In addition, the sales team doesn’t always know how to find a resident. Your cooperation in using your physical address when the shipper will be FedEx or UPS is greatly appreciated. It will save you heartburn, angst and hours of trying to find where that package landed.